RETURNS

• 14 Day Guarantee
• After 14 days, unfortunately we can’t offer you a refund.
• Any item that is returned more than 14 days after delivery will be sent back to customer.
• Returns must be unused and in the same condition that you received it. It must also be in the original packaging with all tags attached.
• Please do not send your purchase back to the manufacturer.
• All sale items, gift cards and jewelry are FINAL SALE.

REFUNDS

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item within 5-7 days.
• We will then also notify you of the approval or rejection of your refund.
• Once approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days according to your bank.

LATE OR MISSING REFUNDS

• If you haven’t received a refund yet, please recheck your bank account or please contact us at Info@shopmeko.com.

SALE ITEMS

• Sale items CANNOT be refunded.

EXCHANGES

• We only replace items if they are defective or damaged.
• If you need to exchange it for the same item, send us an email at Info@shopmeko.com

SHIPPING

• To return your product simply log into your account and follow instructions.
• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
• If you are shipping an item over $200, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

ONLINE STORE CREDIT

• If you are unhappy with your item, we can offer you online store credit only within 30 days.
• Online Store Credit cannot be transferred to another person or account.
• To receive Online Store Credit, you must select "Store Credit" as a refund method during the return process on our return portal.